For many organisations, email archiving is one of the least visible components of the IT estate. It quietly preserves information, supports compliance obligations and remains largely unnoticed until a regulatory request, legal investigation, migration programme or contract renewal brings it into focus.

Over the last year, TrueSwift has spoken with a growing number of organisations reviewing their Arctera archive estates following significant commercial and operational concerns. Common themes include rising renewal costs, uncertainty over long-term

Organisations have been migrating from Mimecast to reduce costs, achieve seamless integration with existing platforms (especially Microsoft 365) and centralise security. A more streamlined, cost-effective, and holistic approach to email security, archiving and compliance can be achieved within their existing cloud infrastructure.

An analysis of our overall client base (completed projects or in the pipeline) and the revenue represented demonstrates the ongoing trend of a year-on-year increase. Specifically, there has been 200% growth in the

PST files are still causing serious security, productivity, and compliance challenges for organisations, with the risks of near impossible eDiscovery procedures leading to hefty fines.

By eliminating PSTs for good, data security, enhanced user productivity and effective eDiscovery is possible. Compliance risks are mitigated, and IT workload and costs significantly reduced.

Enormous Search Costs

If data is held in PST files, it’s essentially off the grid, not searchable by centralised IT, and can easily be

In the past 12 months we have seen a further shift in migrations from one cloud platform to another.   

Since 2010, we have migrated email data from 21 different source archive platforms to a variety of destinations. A few years ago, there appeared to be a new push into Google rather than Microsoft Office 365 (O365) but in the past 12 months, only 7% of the migrations have been into Google compared to 36% into

Our technical overview explains the key features and benefits. Enterprise Vault (EV) 14.2 has some interesting new features beyond changes and improvements to EV. 

Veritas are focusing on EV.Cloud and the updates initially arriving in EV.Cloud will later be adopted and added to EV.

This stance is, according to Veritas, because there is a customer push to the Cloud and that is where most customers want the new features. This doesn’t mean that EV on

 Public Folders in Microsoft Exchange enable email and documents to be shared between multiple people.

Organisations that are transforming their underlying email platform, by migrating from Exchange to Office 365 for example, need to migrate the contents of Public Folders (PF) to new targets including SharePoint. Each project has its unique technical challenges as PF usage varies by customer.  Business processes that may work well in PFs don’t necessarily translate easily to Shared Mailboxes, Office

Many organisations choose to delay their legacy archive migrations as they are a lot less straightforward compared to live email migrations.

The most widely cited reason is that it simply is not high enough priority or that the daunting and very costly first step of reviewing the archive, deduping etc, still must be undertaken. It can be a laborious process, particularly if you are working with older technologies and multiple formats and platforms, which in

 Our first blog on the complexities of an archive migration covered chain-of-custody.

Email journals present another challenge.

Many organisations maintain a journal archive to meet compliance and business needs.  The journal archive is often a complete record of all emails sent and received within an organisation, although many solutions extend the reach beyond email with the ability to retain many other forms of business communications including Teams, Slack, Yammer etc.

A range of

This blog series explains some of the specific aspects that make migrations very complex. 

We start with chain of custody: what is it and why is it so important in data migrations? 

A chain of custody is the complete, documented, chronological history of the possession and handling of a record throughout its lifetime - from creation to destruction and it needs conscientious handling. Proper chain of custody registers through whose hands the information has passed

In 2019, I wrote a blog asking the question whether Enterprise Vault (EV) had a future. Well, Veritas believes so as they have continued to develop the product and have released version 14

(no version 13 for the superstitious out there!) as of 16^th November 2020. 

In my previous article, (https://www.trueswift.co.uk/resources/blog/futureev) I described migration trends and why an organisation may require an archive, but also why EV still has a role to play.

Our most recent blog explored the basics of PST files and puts the question to CEOS and business leaders, as to whether they should have a greater appreciation of personal data storage practices within their respective companies.  Furthermore, it demands the answer of whether they are challenging their IT departments enough? Is your head in the data sand? 

If an investigation was brought forward by the ICO, would your company be secure? Would you be

Our most recent blog explored the risks of PST files and puts the question to IT departments, whether they have full control over their companies’ data set and if they are actively dealing with their PST dilemma. What can be done to limit the risks and exposure of PST files to your business? Below highlights the steps to take to understand the data you hold and the actions needed to secure it.

Understand your data.

As a proactive CEO, you know that implementing a solid business continuity and disaster recovery plan (BCDR), is essential for your business. Why would anyone in your esteemed position ever put a business at risk to downtime or data loss when prevention is so easy?

While some negligent CEOs fail to give BCDR the proper attention it deserves, we’re not worried about you. But if anyone asks, here are four critical reasons that you, the

Are you aware of the volume of data you hold and its value? TrueSwift has successfully completed the secure migration of 1 billion messages for a key client. The client, a FTSE 100 listed company, is based in the UK with over 12,000 employees globally.

The client was migrating from their on-premise Microsoft Exchange to the Exchange Online (‘Office 365’) hosted platform but needed expert assistance with legacy email archived in Veritas Enterprise Vault.  With 180TB/1,000,000,000

TrueSwift is proud to announce that it has been selected by Softcat as an Elite Partner. Softcat is one of the UK’s leading IT infrastructure providers and a FTSE 250 listed company. It is passionate about outstanding employee satisfaction and world-class

customer service. Based in Marlow, Buckinghamshire with many offices around the UK, Softcat is the perfect channel partner for TrueSwift.

As data management experts, we pride our self in offering award winning services at

With the introduction of the General Data Protection Regulation (GDPR), we have seen an increase in the number of clients receiving Subject Access Requests (SARs).  Are you able to handle and respond to them? 

Find out the top 5 things to know about SARs below - for further guidance, contact the TrueSwift help team today.

What is a subject access request?:

A subject access request, is a request in writing or verbally, for an individual

Subject Access Requests are a component of data management introduced in The GDPR and DPA 18.
This blog will go into more detail on what SARs are, how they can be requested and how you should respond to them.

Subject Access Requests (SARs), give individuals the lawful right to be granted permission to obtain and review a copy of their personal data held by an organisation. This allows individuals to fully understand what data is held

 Email is one of the most convenient and prolific means of business communication.  For many, it is just a transient business commodity, but for others, it can be mined to produce powerful business intelligence.

Whichever camp your business falls into, the majority of organisations (and their employees) perform little email housekeeping and as a result, emails are kept for unspecified timeframes.

Most individuals prefer to retain all but the most trivial business emails for those

IT departments have long been aware of the technical and business issues relating to Personal Storage Tables (backup files for old emails and other items).  Invariably, apathy has led to their proliferation throughout the 

organisation. With the General Data Protection Regulation (GDPR) and the recent Data Protection Bill, there are now much stricter legal requirements for companies to secure and find all personal data wherever it is located.  This could be a game changer for