The bank was asked by the police to provide emails but were only given a couple of days to produce the evidence. The banks staff being mainly contractors do not have the experience to use the tools available to the bank.
The bank was already using Enterprise Vault 9.x and Discovery Accelerator so TrueSwift with their e-Disclosure experience were able to analyse the evidential requirements and create the relevant searches.
The eventual discovery process required 77 different search terms, finally exported to 14 separate groups of identified emails. Even though the timeline was incredibly tight, TrueSwift was able to deliver the emails for the police on time.