Musgrave is Ireland’s leading food retail, wholesale, and food service company. They held critical email data in a legacy, on-premise archive solution, Barracuda ArchiveOne but due to its age and state, internal attempts to extract data manually had not been successful. A secure, efficient extraction and migration of the legacy archived data was essential.
Once ArchiveOne was discontinued, it could no longer be maintained and supported. Critical business data needed to be migrated to the current Barracuda Archiver solution where it could be available to end users and compliance teams. A managed service was required that would enable legacy data to be securely and efficiently migrated.
A fully managed service identified and extracted all the key data to a format ready to be ingested into Barracuda Archiver. The entire technical engagement was carried out remotely, allowing for flexible access to the environment with minimal client interaction. Delivering on a remote basis helped to save a great deal of time and more significantly, it reduced project costs.
The project was by no means straightforward and required a workaround solution. The initial plan was to use an Application Programming Interface (API) extraction method to gain access to the source data. On inspection of the ArchiveOne platform, archived data was visible on disk, but the underlying application was not found to be operational, which discounted an API-based approach. Using unique knowledge of archiving platforms and data extraction techniques, a custom solution was developed to solve the issue.
Using the TrueSwift Archive-X extraction tool, all available ArchiveOne data was extracted on a per-user basis, maintaining the original folder structure in a format ready to be processed by the Barracuda Archiver ingestion procedures.
Following project migration governance, several emails that had not been extracted were clearly identified. Investigation showed that this was due to missing source data files on disk. Working with the client’s backup team, a significant number of offending files were identified and restored from a previous backup which were then successfully processed.
Extraction results showed that 100% of available data was successfully extracted. This equated to 1.6TB of data for 560 user archives successfully extracted whilst maintaining Chain of Custody.
Derry McCarthy, IT Manager of Musgrave said, “Throughout the engagement, we had regular calls with TrueSwift to ensure that we were up to date with progress and any issues. It was a very complex project so regular reporting provided detailed insight into performance and other throughput metrics. TrueSwift’s expertise also helped identify and resolve anomalies that enabled us to restore and retain the maximum amount of company data. Considerable time and costs were saved as the solution was delivered remotely without affecting our day-to-day business activities”.