Major Credit Insurance Company PST File Discovery & Migration

Project Details

Customer Sector
Finance (Insurance)
20+ global sites, 6500 users
TransVault PST Insight
Services Delivered:
PST Discovery & Migration


As part of a global, cloud data migration project, the business wanted to reduce management costs and corporate risk by regaining control of critical business data being held by individuals locally on their laptops, workstations and file servers in personal archive files (PSTs).


A high chance of PII data in unknown PST files creates security and privacy challenges, especially when specific and stringent safeguards for it are spelled out in regulations such as the General Data Protection Regulation (GDPR) which impacts any company, worldwide, that processes or stores personal data of EU residents. 


Whilst the client believed that individual users had created PST files, they had no definitive way of understanding the extent of PST file usage, how much and what corporate data was ‘hidden’ in these files.  

About The Engagement

Historical email data was identified and securely migrated into a central repository.  PST usage across the global enterprise was discovered and reported.  Content that had to be retained was identified and securely migrated into a new, central repository.  Critically, all content in the repositories could be accessed by individual end users and Compliance teams alike.


  • The discovery and migration of PST files has enabled our client to: 

    • Take central control of previously hidden email data 
    • Reduce storage, management, and data backup costs 
    • Minimise the impact on IT departments across the globe 
    • Increase compliance with GDPR and other regulatory procedures 
    • Achieve faster and more comprehensive responses to Subject Access Requests (SARs) across all email content

About TrueSwift

TrueSwift is a Symantec\Veritas Consulting Services spin-off company and are accredited as holding Archiving & eDiscovery Delivery Partner Master Specialist status. Prior to forming, our Directors were professional services specialists at Symantec dedicated to delivering Enterprise Vault related services. Our resources include members of the original Engineering development team for the EV product as far back as 1997 and since that time we have been delivering vendor-quality professional services in the EV space.

TrueSwift have developed with the changing demand for archiving and archiving related products and have formed partnerships with a number of leaders in the market place to provide archiving solutions and migration services. As such they are now perfectly placed to help manage the archiving environment through its lifecycle whilst helping customers to meet their current and future data management requirements.

TrueSwift have a great track record – and loyal customers who have worked with them over a number of years.

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